Website Builder - User contributions [en]

Jigsy FAQ

2023-11-08T01:28:25Z

Tburke:

__NOTOC__
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.

Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.

If you don't see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.

<hr>

====Hosting====

[[#paid | What is offered with a paid package?]]<br>
[[#freeplans | Do you offer free plans?]]<br>
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]<br>
[[#custom | What is a Custom package?]]<br>
[[#deactivated | My website has been deactivated! How can I reactivate it?]]<br>
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]<br>

====Domains====

[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]<br>
[[Registering a Domain Name | How can I register/manage a domain name?]]<br>
[[Adding an External Domain | How can I add/manage an external domain?]]<br>
[[Creating an E-mail address | How can I create/manage an e-mail address?]]

====General====

[[#howauth | How do I authorize my account?]]<br>
[[#whyauth | Why do I have to authorize my account?]]<br>
[[#affiliate | Does website builder have a partner program?]]<br>
[[#ads | Will there be any advertisements on my site?]]<br>
[[#tos | What are your terms of service?]]<br>
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]<br>
[[Updates | How can I manage my website builder newsletter subscription?]]<br>
[[#search | Do you automatically submit websites to search engine listings?]]<br>
[[#frontpage | Does website builder support WordPress / external website builders?]]<br>
[[#email | I have no more e-mail addresses - how can I create another account?]]<br>
[[Custom Error Pages | How can I create a custom error page?]]

====Billing====

[[#paymenttypes | Which payment types do you accept?]]<br>
[[#changebilling | How can I change my billing information?]]<br>
[[#cancelrecur | How can I cancel recurring billing?]]<br>
[[Pricing and Terms | How much does it cost to use website builder ?]]<br>
[[#charge | How will the charges appear on my bank statement ?]]<br>
[[Viewing your Transaction History | How can I view my transaction history?]]<br>
[[#paymentfail | Why is my payment not being accepted?]]<br>
[[#refund | How can I receive a refund?]]

====Technical====

[[#browsers | Which browsers are compatible with website builder ?]]<br>
[[#thirdparty | Is [''third party application''] compatible with website builder ?]]<br>
[[#components | Can I use a website builder Component on a non-website builder website?]]

====Help====

[[#reportbug | How do I report a bug or issue?]]<br>
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]<br>
[[Support Center | How can I get help?]]

=Hosting=
<div id="paid">
====What is offered with a paid package?====
</div>
Upgrade to any of our paid packages to publish your website online.

Current plans and pricing can be found at http://jigsy.com/about/pricing

If you're logged into your account currently, this address will get you there: http://jigsy.com/account/plans

We think you'll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.

<div id="freeplans">
==== Do you offer free plans? ====
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your site online. You can visit our [http://jigsy.com/about/pricing plans & pricing] page for more information.
</div>

<div id="trial">

====What is a Custom package?====
</div>
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!

<div id="deactivated">
====My website has been deactivated! How can I reactivate it?====
</div>
If your account has been inactive for a sufficient length of time, your website will become inactive.

To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we'll get you set up again!

''Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it's too expensive to keep accounts around for people that have stopped using the site).''

<div id="otherhost">

====I own a website with another host - can I move my site on to website builder?====
</div>
It's not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can copy/paste any text you want to move to your website builder site to achieve a similar result.

You can externally connect a domain from a third-party, or you can transfer the domain to us. Please reach out to our support team if you have any questions about this process.

=General=
<div id="howauth">
====How do I authorize my account?====
</div>
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. '''Please make sure there are no spam filters or settings that prevent this from reaching you!'''

<div id="whyauth">

====Why do I have to authorize my account?====
</div>
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.

<div id="affiliate">

====Does your website builder have a partner program?====
</div>
Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].

<div id="ads">

====Will there be any advertisements on my site?====
</div>
Ads are not included in any of our paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren't generating these.

<div id="tos">
====What are your terms of service?====
</div>
Our terms of service can be found [http://jigsy.com/about/tos here].

<div id="updates">
====Where can I be informed of new releases, updates and upcoming features?====
</div>For announcements regarding new features and services planned for release but not yet on the releases page, please watch our [https://twitter.com/Jigsybuilder X] and [https://www.facebook.com/jigsy/ Facebook] pages!

<div id="search">
====Do you automatically submit websites to search engine listings?====
</div>
We don't automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you'd prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:

http://www.google.com/addurl

http://www.bing.com/docs/submit.aspx

http://www.dmoz.org/add.html

We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).

<div id="frontpage">

====Does website builder support WordPress / external website builders?====
</div>
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it's pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.

<div id="email">
====I have no more e-mail addresses - how can I create another account?====
</div>
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!

For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:

foo+bar@gmail.com<br>
foo+someclient@gmail.com<br>
foo+anotherclient@gmail.com

etc..

And they all go to foo@gmail.com.

=Billing:=
<div id="paymenttypes">
====Which payment types do you accept?====
</div>
We currently accept Visa and Mastercard credit cards as well as PayPal. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].

<div id="changebilling">
====How can I change my billing information?====
To do this, simply click on the '''Billing''' link in your [[Account Overview]] area, then click on '''Update Billing Information'''. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]
</div>

<div id="cancelrecur">

====How can I cancel recurring billing?====
</div>
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the "cancel" link in the "Next billing Date" field within your [[Account Overview]].

<div id="charge">

====How will the charges appear on my bank statement ?====
</div>
All Jigsy charges will be listed on bank statements as '''VivitiCMS'''.

<div id="paymentfail">
====Why is my payment not being accepted?====
</div>
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:
<br><br>
- Using a card that doesn't allow you to pay US funds to a Canadian company.<br>
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add 'Fraud protection'.<br>
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.

<div id="refund">
====How can I receive a refund?====
</div>
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you're requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!

=Technical:=
<div id="browsers">
====Which browsers are compatible with your website builder?====
</div>
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [https://www.microsoft.com/en-us/edge/download Microsoft Edge]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.

If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.

<div id="thirdparty">
====Is [''third party application''] compatible with your website builder?====
</div>
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].

For help in adding third party applications to your website, please see[[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].

<div id="components">
====Can I use a website builder Component on a non-website builder website?====
</div>

Unfortunately not. Website builder components are compatible with website builder sites only and we don't offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations |content location]] upon choosing a component.

=Help:=
<div id="reportbug">
====How do I report a bug or issue?====
</div>
If you believe you've found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback & Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there's no need to contact us as we are automatically notified in these cases.

[[Category:Jigsy]]

Jigsy FAQ

2023-11-08T01:26:29Z

Tburke:

__NOTOC__
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.

Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.

If you don't see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.

<hr>

====Hosting====

[[#paid | What is offered with a paid package?]]<br>
[[#freeplans | Do you offer free plans?]]<br>
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]<br>
[[#custom | What is a Custom package?]]<br>
[[#deactivated | My website has been deactivated! How can I reactivate it?]]<br>
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]<br>

====Domains====

[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]<br>
[[Registering a Domain Name | How can I register/manage a domain name?]]<br>
[[Adding an External Domain | How can I add/manage an external domain?]]<br>
[[Creating an E-mail address | How can I create/manage an e-mail address?]]

====General====

[[#howauth | How do I authorize my account?]]<br>
[[#whyauth | Why do I have to authorize my account?]]<br>
[[#affiliate | Does website builder have a partner program?]]<br>
[[#ads | Will there be any advertisements on my site?]]<br>
[[#tos | What are your terms of service?]]<br>
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]<br>
[[Updates | How can I manage my website builder newsletter subscription?]]<br>
[[#search | Do you automatically submit websites to search engine listings?]]<br>
[[#frontpage | Does website builder support WordPress / external website builders?]]<br>
[[#email | I have no more e-mail addresses - how can I create another account?]]<br>
[[Custom Error Pages | How can I create a custom error page?]]

====Billing====

[[#paymenttypes | Which payment types do you accept?]]<br>
[[#changebilling | How can I change my billing information?]]<br>
[[#cancelrecur | How can I cancel recurring billing?]]<br>
[[Pricing and Terms | How much does it cost to use website builder ?]]<br>
[[#charge | How will the charges appear on my bank statement ?]]<br>
[[Viewing your Transaction History | How can I view my transaction history?]]<br>
[[#paymentfail | Why is my payment not being accepted?]]<br>
[[#refund | How can I receive a refund?]]

====Technical====

[[#browsers | Which browsers are compatible with website builder ?]]<br>
[[#thirdparty | Is [''third party application''] compatible with website builder ?]]<br>
[[#components | Can I use a website builder Component on a non-website builder website?]]

====Help====

[[#reportbug | How do I report a bug or issue?]]<br>
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]<br>
[[Support Center | How can I get help?]]

=Hosting=
<div id="paid">
====What is offered with a paid package?====
</div>
Upgrade to any of our paid packages to publish your website online.

Current plans and pricing can be found at http://jigsy.com/about/pricing

If you're logged into your account currently, this address will get you there: http://jigsy.com/account/plans

We think you'll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.

<div id="freeplans">
==== Do you offer free plans? ====
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your site online. You can visit our [http://jigsy.com/about/pricing plans & pricing] page for more information.
</div>

<div id="trial">

====What is a Custom package?====
</div>
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!

<div id="deactivated">
====My website has been deactivated! How can I reactivate it?====
</div>
If your account has been inactive for a sufficient length of time, your website will become inactive.

To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we'll get you set up again!

''Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it's too expensive to keep accounts around for people that have stopped using the site).''

<div id="otherhost">

====I own a website with another host - can I move my site on to website builder?====
</div>
It's not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can copy/paste any text you want to move to your website builder site to achieve a similar result.

You can externally connect a domain from a third-party, or you can transfer the domain to us. Please reach out to our support team if you have any questions about this process.

=General=
<div id="howauth">
====How do I authorize my account?====
</div>
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. '''Please make sure there are no spam filters or settings that prevent this from reaching you!'''

<div id="whyauth">

====Why do I have to authorize my account?====
</div>
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.

<div id="affiliate">

====Does your website builder have a partner program?====
</div>
Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].

<div id="ads">

====Will there be any advertisements on my site?====
</div>
Ads are not included in any of our paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren't generating these.

<div id="tos">
====What are your terms of service?====
</div>
Our terms of service can be found [http://jigsy.com/about/tos here].

<div id="updates">
====Where can I be informed of new releases, updates and upcoming features?====
</div>For announcements regarding new features and services planned for release but not yet on the releases page, please watch our [https://twitter.com/Jigsybuilder X] and [https://www.facebook.com/jigsy/ Facebook] pages!

<div id="search">
====Do you automatically submit websites to search engine listings?====
</div>
We don't automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you'd prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:

http://www.google.com/addurl

http://www.bing.com/docs/submit.aspx

http://www.dmoz.org/add.html

We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).

<div id="frontpage">

====Does website builder support WordPress / external website builders?====
</div>
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it's pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.

<div id="email">
====I have no more e-mail addresses - how can I create another account?====
</div>
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!

For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:

foo+bar@gmail.com<br>
foo+someclient@gmail.com<br>
foo+anotherclient@gmail.com

etc..

And they all go to foo@gmail.com.

=Billing:=
<div id="paymenttypes">
====Which payment types do you accept?====
</div>
We currently accept Visa and Mastercard credit cards as well as PayPal. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].

<div id="changebilling">
====How can I change my billing information?====
To do this, simply click on the '''Billing''' link in your [[Account Overview]] area, then click on '''Update Billing Information'''. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]
</div>

<div id="cancelrecur">

====How can I cancel recurring billing?====
</div>
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the "cancel" link in the "Next billing Date" field within your [[Account Overview]].

<div id="charge">

====How will the charges appear on my bank statement ?====
</div>
All Jigsy charges will be listed on bank statements as '''VivitiCMS'''.

<div id="paymentfail">
====Why is my payment not being accepted?====
</div>
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:
<br><br>
- Using a card that doesn't allow you to pay US funds to a Canadian company.<br>
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add 'Fraud protection'.<br>
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.

<div id="refund">
====How can I receive a refund?====
</div>
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you're requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!

=Technical:=
<div id="browsers">
====Which browsers are compatible with your website builder?====
</div>
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [https://www.microsoft.com/en-us/edge/download Microsoft Edge]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.

If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.

<div id="thirdparty">
====Is [''third party application''] compatible with your website builder?====
</div>
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].

For help in adding third party applications to your website, please see[[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].

<div id="components">
====Can I use a website builder Component on a non-website builder website?====
</div>

Unfortunately not. Website builder components are compatible with website builder sites only and we don't offer service code that can be copied and pasted to another website, thus the need for selection of a[[Content Locations | content location]] upon choosing a component.

=Help:=
<div id="reportbug">
====How do I report a bug or issue?====
</div>
If you believe you've found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback & Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there's no need to contact us as we are automatically notified in these cases.

[[Category:Jigsy]]

Jigsy FAQ

2023-11-08T01:23:00Z

Tburke:

__NOTOC__
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.

Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.

If you don't see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.

<hr>

====Hosting====

[[#paid | What is offered with a paid package?]]<br>
[[#freeplans | Do you offer free plans?]]<br>
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]<br>
[[#custom | What is a Custom package?]]<br>
[[#deactivated | My website has been deactivated! How can I reactivate it?]]<br>
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]<br>

====Domains====

[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]<br>
[[Registering a Domain Name | How can I register/manage a domain name?]]<br>
[[Adding an External Domain | How can I add/manage an external domain?]]<br>
[[Creating an E-mail address | How can I create/manage an e-mail address?]]

====General====

[[#howauth | How do I authorize my account?]]<br>
[[#whyauth | Why do I have to authorize my account?]]<br>
[[#affiliate | Does website builder have a partner program?]]<br>
[[#ads | Will there be any advertisements on my site?]]<br>
[[#tos | What are your terms of service?]]<br>
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]<br>
[[Updates | How can I manage my website builder newsletter subscription?]]<br>
[[#search | Do you automatically submit websites to search engine listings?]]<br>
[[#frontpage | Does website builder support WordPress / external website builders?]]<br>
[[#email | I have no more e-mail addresses - how can I create another account?]]<br>
[[Custom Error Pages | How can I create a custom error page?]]

====Billing====

[[#paymenttypes | Which payment types do you accept?]]<br>
[[#changebilling | How can I change my billing information?]]<br>
[[#cancelrecur | How can I cancel recurring billing?]]<br>
[[Pricing and Terms | How much does it cost to use website builder ?]]<br>
[[#charge | How will the charges appear on my bank statement ?]]<br>
[[Viewing your Transaction History | How can I view my transaction history?]]<br>
[[#paymentfail | Why is my payment not being accepted?]]<br>
[[#refund | How can I receive a refund?]]

====Technical====

[[#browsers | Which browsers are compatible with website builder ?]]<br>
[[#thirdparty | Is [''third party application''] compatible with website builder ?]]<br>
[[#components | Can I use a website builder Component on a non-website builder website?]]

====Help====

[[#reportbug | How do I report a bug or issue?]]<br>
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]<br>
[[Support Center | How can I get help?]]

=Hosting=
<div id="paid">
====What is offered with a paid package?====
</div>
Upgrade to any of our paid packages to publish your website online.

Current plans and pricing can be found at http://jigsy.com/about/pricing

If you're logged into your account currently, this address will get you there: http://jigsy.com/account/plans

We think you'll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.

<div id="freeplans">
==== Do you offer free plans? ====
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your site online. You can visit our [http://jigsy.com/about/pricing plans & pricing] page for more information.
</div>

<div id="trial">

====What is a Custom package?====
</div>
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!

<div id="deactivated">
====My website has been deactivated! How can I reactivate it?====
</div>
If your account has been inactive for a sufficient length of time, your website will become inactive.

To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we'll get you set up again!

''Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it's too expensive to keep accounts around for people that have stopped using the site).''

<div id="otherhost">

====I own a website with another host - can I move my site on to website builder?====
</div>
It's not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can copy/paste any text you want to move to your website builder site to achieve a similar result.

You can externally connect a domain from a third-party, or you can transfer the domain to us. Please reach out to our support team if you have any questions about this process.

=General=
<div id="howauth">
====How do I authorize my account?====
</div>
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. '''Please make sure there are no spam filters or settings that prevent this from reaching you!'''

<div id="whyauth">

====Why do I have to authorize my account?====
</div>
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.

<div id="affiliate">

====Does your website builder have a partner program?====
</div>
Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].

<div id="ads">

====Will there be any advertisements on my site?====
</div>
Ads are not included in any of our paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren't generating these.

<div id="tos">
====What are your terms of service?====
</div>
Our terms of service can be found [http://jigsy.com/about/tos here].

<div id="updates">
====Where can I be informed of new releases, updates and upcoming features?====
</div>For announcements regarding new features and services planned for release but not yet on the releases page, please watch our [https://twitter.com/Jigsybuilder X] and [https://www.facebook.com/jigsy/ Facebook] pages!

<div id="search">
====Do you automatically submit websites to search engine listings?====
</div>
We don't automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you'd prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:

http://www.google.com/addurl

http://www.bing.com/docs/submit.aspx

http://www.dmoz.org/add.html

We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).

<div id="frontpage">

====Does website builder support WordPress / external website builders?====
</div>
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it's pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.

<div id="email">
====I have no more e-mail addresses - how can I create another account?====
</div>
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!

For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:

foo+bar@gmail.com<br>
foo+someclient@gmail.com<br>
foo+anotherclient@gmail.com

etc..

And they all go to foo@gmail.com.

=Billing:=
<div id="paymenttypes">
====Which payment types do you accept?====
</div>
We currently accept Visa and Mastercard credit cards as well as PayPal. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].

<div id="changebilling">
====How can I change my billing information?====
To do this, simply click on the '''Billing''' link in your [[Account Overview]] area, then click on '''Update Billing Information'''. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]
</div>

<div id="cancelrecur">

====How can I cancel recurring billing?====
</div>
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the "cancel" link in the "Next billing Date" field within your [[Account Overview]].

<div id="charge">

====How will the charges appear on my bank statement ?====
</div>
All Jigsy charges will be listed on bank statements as '''VivitiCMS'''.

<div id="paymentfail">
====Why is my payment not being accepted?====
</div>
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:
<br><br>
- Using a card that doesn't allow you to pay US funds to a Canadian company.<br>
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add 'Fraud protection'.<br>
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.

<div id="refund">
====How can I receive a refund?====
</div>
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you're requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!

=Technical:=
<div id="browsers">
====Which browsers are compatible with your website builder?====
</div>
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [https://www.microsoft.com/en-us/edge/download Microsoft Edge]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.

If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.

<div id="thirdparty">
====Is [''third party application''] compatible with your website builder?====
</div>
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].

For help in adding third party applications to your website, please see[[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].

<div id="components">
====Can I use a website builder Component on a non-website builder website?====
</div>

Unfortunately not. website builder components are compatible with website builder sites only and we don't offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.

=Help:=
<div id="reportbug">
====How do I report a bug or issue?====
</div>
If you believe you've found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback & Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there's no need to contact us as we are automatically notified in these cases.

[[Category:Jigsy]]

Upgrading your Jigsy Hosting Package

2023-11-08T01:03:53Z

Tburke:

Upgrading your hosting package is a quick and easy process which will allow you to open more of the features website builder offers including publishing your website online, as well as get more from the features you're currently using.

Upgrading is as simple as [[Logging into your Jigsy Account | logging into your Account]] and clicking on "Upgrade Now" in the "Account Plan & Personal Info" area of your [[Viewing your Jigsy Account Overview | Account Overview]]. You will then be able to choose your desired plan from our current list of packages. Current plans and pricing can be found at the following page:

http://jigsy.com/about/pricing

Alternately, if you are logged into your account as you read this, you can click on the following link:

http://jigsy.com/account/plans

==Pricing and Terms==

Just click the "Choose" button at the bottom of the package that bests suits your needs and choose your payment terms below.

==Payment Options & Discounts==

In this area, you will choose the '''Payment Frequency''' - the length of the term for the package chosen you would like to purchase and enter an '''Optional Coupon Code''' if you have received one.

The area to the right of these fields will update automatically as you choose the payment frequency that's right for you.

==Completing Payment==

When ready, click "Next Step" which will take you to a page where you can fill in your credit card details. You will be asked for your '''Credit Card Information''' and '''Billing Information''' to complete the transaction!

[[Category:Jigsy]]

Website Settings

2021-04-22T16:00:56Z

Tburke:

__NOTOC__
Here you can manage the global settings - basic or [[Advanced Website Settings | advanced]] - for your website. [[Header Settings | Header settings]], [[Metatags]], [[Sitemap | Sitemaps]] and [[Linked Accounts]] can also be managed.

==Where to Find==

This area can be found under 'Side-wide Settings' in the "Manage Website" section of the [[Toolbar]].

==Basic Website Settings==

The '''Website Title''' allows you to change what is displayed in the browser's title area. The '''Default page''' is the page that you'd like to be displayed first when a visitor types your address.

Lastly, the '''Time Zone''' setting allows you to set your site to conform to your local time zone and any components that use time within their settings will adhere to this.

==Related Help==

* [[Header Settings]]
* [[Advanced Website Settings]]
* [[Linked Accounts]]
* [[Metatags]]
* [[Sitemap]]

[[Category:Toolbar]]

Advanced Website Settings

2021-04-20T22:39:53Z

Tburke: /* Head Tag */

==Where to Find==

This area can be found under 'Side-wide Settings' in the "Manage Website" section of the [[Toolbar]].

==Favicon==

A '''Favicon''' is the small picture that appears to the left of your websites address in your web browser. You can select from a list of preset icons by clicking on "Select Icon", or upload one of your own ''(file must be a 16x16 pixel .ico file to upload)''. If you don't have an icon editor, you may upload a standard graphic file to a generator, such as [http://www.favicon.cc/ favicon.cc].

==Head Tag==

The '''Head Tag''' area contains the head element. Elements inside '''<head>''' tags can include scripts, instruct the browser where to find stylesheets, provide meta information, and more. This is an extremely useful feature to create site-wide meta information that won't be removed if you change or upload a theme. For example, a description for your site, or keywords search engines can use to better index your site. Of course, keywords and descriptions for a specific page can still be managed in it's [[Page Settings]].

==Site-wide SEO==

This area can be found under 'Site-wide SEO Settings' in the "Manage Website" section of the [[Toolbar]].

[[Image:Metatags.PNG]]

==Meta Tags==

[http://en.wikipedia.org/wiki/Meta_tags Meta tags] encompassing your entire site can be edited here for when people or search engines visit your website. Most search engines will use the description for a summary in their search results.

''Please note that the meta tag information added here will be site wide! To add meta tags specific to one of your pages, please set them in the '''Page SEO''' area under [[Page Settings]] section of the toolbar.''

==Robots.txt==

'''Robots.txt''' is a file used to give special instructions to web robots. This allows you to block certain web robots from certain parts of your website, or direct them to relevant information.

==Sitemap==

A '''Sitemap XML''' file lists the URLs for your website that are most important. This allows search engines to crawl the site more intelligently. These are now auto-discoverable by search engines, which will help your site get indexed better and quicker.

====See Also:====

* [[Website Settings | Basic Website Settings]]
* [[Header Settings]]
* [[Metatags]]
* [[Linked Accounts]]
* [[Sitemap]]

[[Category:Toolbar]]

Website Settings

2021-04-20T22:38:50Z

Tburke: /* Basic Website Settings */

__NOTOC__
Here you can manage the global settings - basic or [[Advanced Website Settings | advanced]] - for your website. [[Header Settings | Header settings]], [[Metatags]], [[Sitemap | Sitemaps]] and [[Linked Accounts]] can also be managed.

==Where to Find==

This area can be found under 'Side-wide Settings' in the "Manage Website" section of the [[Toolbar]].

==Basic Website Settings==

The '''Website Title''' allows you to change what is displayed in the browser's title area. The '''Default page''' is the page that you'd like to be displayed first when a visitor types your address.

The '''Enable site managers?''' allows you to have users that can manage your site.

Lastly, the '''Time Zone''' setting allows you to set your site to conform to your local time zone and any components that use time within their settings will adhere to this.

==Related Help==

* [[Header Settings]]
* [[Advanced Website Settings]]
* [[Linked Accounts]]
* [[Metatags]]
* [[Sitemap]]

[[Category:Toolbar]]

Adding an SSL Certificate

2020-01-04T00:51:09Z

Tburke:

An '''SSL certificate''' ("Secure Sockets Layer") is an digital certificate that enables HTTPS, authenticates a website's identity to visitors, and encrypts its traffic for safety.

__TOC__

==What are the benefits of an SSL certificate?==
An SSL Certificate tells customers your website really is who it claims to be, by verifying the website and domain name. Your site will appear as "Secure" with a padlock in the URL bar, along with enabling https which ensures that communication to and from your site is more secure. Whether your site accepts credit card payments, collects customer data via email forms, or just operates as a homepage to your home business, taking steps to show your customers that your site is legitimate and safe is vital to the success of your business.

''Note: A website requires your own domain to secure, *.jigsy subdomains cannot be secured with an SSL certificate.''

==Pricing==
SSL Certificates are $49.00 for 1 year, or $93.00 for 2 years for a Single Domain (saving $5.00). All prices are in USD.

==Purchasing an SSL certificate==
To get started, click the '''"Purchase SSL Certificate"''' link on your Dashboard, then select the website/domain you wish to secure.

As part of the verification process, you will be asked to add '''Contact Details''' for the certificate on the next screen. These should accurately match your [[Registering_a_Domain_Name#Managing_your_Domain|domain's registered contact details]]. If you are using an external domain, you can retrieve these Registrant details from your domain registrar's site.

Once done, click '''"Purchase"''' and continue through the payment process.

The certificate will be verified and generated automatically. Once the certificate is verified and complete, it will automatically install and secure your website with no action required.

Its status may be checked in the SSL Certificates section of your Dashboard.

Adding an SSL Certificate

2020-01-04T00:50:07Z

Tburke: /* Installing a certificate from another vendor */

Choosing a New Theme

2019-08-21T20:29:05Z

Tburke: /* Editing the Header Image */

Time for a change? You can choose a new Theme at any time to give your website a new look and feel. Simply click "Change Website Theme" in the "Edit Theme" section of the [[Toolbar]] to get started.

All available Themes can be viewed here. Try searching by key word or description! Removing the search terms will reset the filter and bring you back to the main page.

<div class='note'>
'''Note:'''<br />
Clicking on "Install" or "Reinstall" will immediately apply it.
</div>

<div id="header">
==Editing the Header Image==
</div>
In most cases, the header image for a theme can be modified. This is useful as it would otherwise need to be done by editing the theme code and image files manually and in many cases may be difficult.

If applicable, you can replace a theme header image by moving your cursor over the cog-wheel in the Theme Image dialog and clicking the "Modify" button:

Clicking on "Modify" will open a new window, here you can select if you want to change the header image for all pages (Site-Wide) or for just the page you are on. Click the "Change Image" button under the image you wish to change.

After clicking the "Change Image" button you can select where the new image should come from. Choose from your own gallery, our ample stock photography gallery or upload image of your choice.

<div id="imageeditor">
Select the image that you want to use and click "Use Selected File". Now for the fun part! You will now be brought to the Crop and Resize feature.
<div>

[[Image:Cropandresize.PNG]]

First, make sure "Crop" is "ON" before slicing and dicing this photo down to size! Resize the image how you would like it to appear on your site. Make the crop area bigger or smaller using the handles around the image, click and drag with your mouse to resize. You can also zoom in on the image by using the slider at the top of the page.

Here is the above image with the cropper tool set to "ON", the image resized to be larger, and a portion of it cropped:

[[Image:Cropandresize2.PNG]]

Remember that the width of the image box on your screen is the maximum width your image can be for the area you are placing it in. Dragging your crop area to fill the entire width of the box will fill the width of that area on your website. If you don't like the image you have selected you can click the "Change Image" at the top to select a different one. When you are done, click "Insert Image." Replacing that image with a new image should not remove the previous styles/margin on the image.

'''Note:''' Saving an image that is larger than the boundaries of the image location will be auto-cropped to the max width of the content size.

Still not happy with the way your image looks? Clicking modify on your header again will take you right back to where you were; in case you want to zoom your image in a little more or crop it slightly different.

==Configuring different header images for different pages==

To do this, first click on the page you want to have a different header image (or no header image) than the other pages/main page and then click the "Modify" button as mentioned above - you'll see a box like this:

[[Image:Diffheader.PNG]]

You will want to use the right side of the box to '''Override the Site-Wide header image for this page'''. Simply select your image and save changes!

''For theme header settings, please see [[Header Settings | Modifying Theme Header Settings]]. For theme header/subheader text styling, please see [[Using the Website Editor#styler | Modifying Header/Subheader Styling]].''

==Where to Find==
This area can be found in the "My Website" section of the [[Toolbar]].

[[Category:Toolbar]]

Choosing a New Theme

2019-08-21T20:26:28Z

Tburke: /* Editing the Header Image */

Time for a change? You can choose a new Theme at any time to give your website a new look and feel. Simply click "Change Website Theme" in the "Edit Theme" section of the [[Toolbar]] to get started.

All available Themes can be viewed here. Try searching by key word or description! Removing the search terms will reset the filter and bring you back to the main page.

<div class='note'>
'''Note:'''<br />
Clicking on "Install" or "Reinstall" will immediately apply it.
</div>

<div id="header">
==Editing the Header Image==
</div>
In most cases, the header image for a theme can be modified. This is useful as it would otherwise need to be done by editing the theme code and image files manually and in many cases may be difficult.

If applicable, you can replace a theme header image by moving your cursor over the cog-wheel in the Theme Image dialog and clicking the "Modify" button:

Clicking on "Modify" will open a new window, here you can select if you want to change the header image for all pages (Site-Wide) or for just the page you are on. Click the "Change Image" button under the image you wish to change.

After clicking the "Change Image" button you can select where the new image should come from. Choose from your own gallery, our ample stock photography gallery or upload image of your choice.

<div id="imageeditor">
Select the image that you want to use and click "Use Selected image". Now for the fun part! You will now be brought to the Crop and Resize feature.
<div>

[[Image:Cropandresize.PNG]]

First, make sure "Crop" is "ON" before slicing and dicing this photo down to size! Resize the image how you would like it to appear on your site. Make the crop area bigger or smaller using the handles around the image, click and drag with your mouse to resize. You can also zoom in on the image by using the slider at the top of the page.

Here is the above image with the cropper tool set to "ON", the image resized to be larger, and a portion of it cropped:

[[Image:Cropandresize2.PNG]]

Remember that the width of the image box on your screen is the maximum width your image can be for the area you are placing it in. Dragging your crop area to fill the entire width of the box will fill the width of that area on your website. If you don't like the image you have selected you can click the "Change Image" at the top to select a different one. When you are done, click "Insert Image." Replacing that image with a new image should not remove the previous styles/margin on the image.

'''Note:''' Saving an image that is larger than the boundaries of the image location will be auto-cropped to the max width of the content size.

Still not happy with the way your image looks? Clicking modify on your header again will take you right back to where you were; in case you want to zoom your image in a little more or crop it slightly different.

==Configuring different header images for different pages==

To do this, first click on the page you want to have a different header image (or no header image) than the other pages/main page and then click the "Modify" button as mentioned above - you'll see a box like this:

[[Image:Diffheader.PNG]]

You will want to use the right side of the box to '''Override the Site-Wide header image for this page'''. Simply select your image and save changes!

''For theme header settings, please see [[Header Settings | Modifying Theme Header Settings]]. For theme header/subheader text styling, please see [[Using the Website Editor#styler | Modifying Header/Subheader Styling]].''

==Where to Find==
This area can be found in the "My Website" section of the [[Toolbar]].

[[Category:Toolbar]]

Choosing a New Theme

2019-08-21T20:25:51Z

Tburke: /* Editing the Header Image */

Time for a change? You can choose a new Theme at any time to give your website a new look and feel. Simply click "Change Website Theme" in the "Edit Theme" section of the [[Toolbar]] to get started.

All available Themes can be viewed here. Try searching by key word or description! Removing the search terms will reset the filter and bring you back to the main page.

<div class='note'>
'''Note:'''<br />
Clicking on "Install" or "Reinstall" will immediately apply it.
</div>

<div id="header">
==Editing the Header Image==
</div>
In most cases, the header image for a theme can be modified. This is useful as it would otherwise need to be done by editing the theme code and image files manually and in many cases may be difficult.

If applicable, you can replace a theme header image by moving your cursor over the cog-wheel in the Theme Image dialog and clicking the "Modify" button:

Clicking on "Modify" will open a new window, here you can select if you want to change the header image for all pages (Site-Wide) or for just the page you are on. Click the 'Change Image' button under the image you wish to change.

After clicking the 'Change Image' button you can select where the new image should come from. Choose from your own gallery, our ample stock photography gallery or upload image of your choice.

<div id="imageeditor">
Select the image that you want to use and click "Use Selected image". Now for the fun part! You will now be brought to the Crop and Resize feature.
<div>

[[Image:Cropandresize.PNG]]

First, make sure "Crop" is "ON" before slicing and dicing this photo down to size! Resize the image how you would like it to appear on your site. Make the crop area bigger or smaller using the handles around the image, click and drag with your mouse to resize. You can also zoom in on the image by using the slider at the top of the page.

Here is the above image with the cropper tool set to "ON", the image resized to be larger, and a portion of it cropped:

[[Image:Cropandresize2.PNG]]

Remember that the width of the image box on your screen is the maximum width your image can be for the area you are placing it in. Dragging your crop area to fill the entire width of the box will fill the width of that area on your website. If you don't like the image you have selected you can click the "Change Image" at the top to select a different one. When you are done, click "Insert Image." Replacing that image with a new image should not remove the previous styles/margin on the image.

'''Note:''' Saving an image that is larger than the boundaries of the image location will be auto-cropped to the max width of the content size.

Still not happy with the way your image looks? Clicking modify on your header again will take you right back to where you were; in case you want to zoom your image in a little more or crop it slightly different.

==Configuring different header images for different pages==

To do this, first click on the page you want to have a different header image (or no header image) than the other pages/main page and then click the "Modify" button as mentioned above - you'll see a box like this:

[[Image:Diffheader.PNG]]

You will want to use the right side of the box to '''Override the Site-Wide header image for this page'''. Simply select your image and save changes!

''For theme header settings, please see [[Header Settings | Modifying Theme Header Settings]]. For theme header/subheader text styling, please see [[Using the Website Editor#styler | Modifying Header/Subheader Styling]].''

==Where to Find==
This area can be found in the "My Website" section of the [[Toolbar]].

[[Category:Toolbar]]

Choosing a New Theme

2019-08-21T20:25:18Z

Tburke: /* Editing the Header Image */

Time for a change? You can choose a new Theme at any time to give your website a new look and feel. Simply click "Change Website Theme" in the "Edit Theme" section of the [[Toolbar]] to get started.

All available Themes can be viewed here. Try searching by key word or description! Removing the search terms will reset the filter and bring you back to the main page.

<div class='note'>
'''Note:'''<br />
Clicking on "Install" or "Reinstall" will immediately apply it.
</div>

<div id="header">
==Editing the Header Image==
</div>
In most cases, the header image for a theme can be modified. This is useful as it would otherwise need to be done by editing the theme code and image files manually and in many cases may be difficult.

If applicable, you can replace a theme header image by moving your cursor over the cog-wheel in the Theme Image dialog and clicking the "Modify" button:

Clicking on "Modify" will open a new window, here you can select if you want to change the header image for all pages (Site-Wide) or for just the page you are on. Click the 'Change Image' button under the image you wish to change.

After clicking the "'Change Image'" button you can select where the new image should come from. Choose from your own gallery, our ample stock photography gallery or upload image of your choice.

<div id="imageeditor">
Select the image that you want to use and click "Use Selected image". Now for the fun part! You will now be brought to the Crop and Resize feature.
<div>

[[Image:Cropandresize.PNG]]

First, make sure "Crop" is "ON" before slicing and dicing this photo down to size! Resize the image how you would like it to appear on your site. Make the crop area bigger or smaller using the handles around the image, click and drag with your mouse to resize. You can also zoom in on the image by using the slider at the top of the page.

Here is the above image with the cropper tool set to "ON", the image resized to be larger, and a portion of it cropped:

[[Image:Cropandresize2.PNG]]

Remember that the width of the image box on your screen is the maximum width your image can be for the area you are placing it in. Dragging your crop area to fill the entire width of the box will fill the width of that area on your website. If you don't like the image you have selected you can click the "Change Image" at the top to select a different one. When you are done, click "Insert Image." Replacing that image with a new image should not remove the previous styles/margin on the image.

'''Note:''' Saving an image that is larger than the boundaries of the image location will be auto-cropped to the max width of the content size.

Still not happy with the way your image looks? Clicking modify on your header again will take you right back to where you were; in case you want to zoom your image in a little more or crop it slightly different.

==Configuring different header images for different pages==

To do this, first click on the page you want to have a different header image (or no header image) than the other pages/main page and then click the "Modify" button as mentioned above - you'll see a box like this:

[[Image:Diffheader.PNG]]

You will want to use the right side of the box to '''Override the Site-Wide header image for this page'''. Simply select your image and save changes!

''For theme header settings, please see [[Header Settings | Modifying Theme Header Settings]]. For theme header/subheader text styling, please see [[Using the Website Editor#styler | Modifying Header/Subheader Styling]].''

==Where to Find==
This area can be found in the "My Website" section of the [[Toolbar]].

[[Category:Toolbar]]

Choosing a New Theme

2019-08-21T20:24:50Z

Tburke: /* Editing the Header Image */

Time for a change? You can choose a new Theme at any time to give your website a new look and feel. Simply click "Change Website Theme" in the "Edit Theme" section of the [[Toolbar]] to get started.

All available Themes can be viewed here. Try searching by key word or description! Removing the search terms will reset the filter and bring you back to the main page.

<div class='note'>
'''Note:'''<br />
Clicking on "Install" or "Reinstall" will immediately apply it.
</div>

<div id="header">
==Editing the Header Image==
</div>
In most cases, the header image for a theme can be modified. This is useful as it would otherwise need to be done by editing the theme code and image files manually and in many cases may be difficult.

If applicable, you can replace a theme header image by moving your cursor over the cog-wheel in the Theme Image dialog and clicking the "Modify" button:

Clicking on "Modify" will open a new window, here you can select if you want to change the header image for all pages (Site-Wide) or for just the page you are on. Click the "'Change Image'" button under the image you wish to change.

After clicking the "'Change Image'" button you can select where the new image should come from. Choose from your own gallery, our ample stock photography gallery or upload image of your choice.

<div id="imageeditor">
Select the image that you want to use and click "Use Selected image". Now for the fun part! You will now be brought to the Crop and Resize feature.
<div>

[[Image:Cropandresize.PNG]]

First, make sure "Crop" is "ON" before slicing and dicing this photo down to size! Resize the image how you would like it to appear on your site. Make the crop area bigger or smaller using the handles around the image, click and drag with your mouse to resize. You can also zoom in on the image by using the slider at the top of the page.

Here is the above image with the cropper tool set to "ON", the image resized to be larger, and a portion of it cropped:

[[Image:Cropandresize2.PNG]]

Remember that the width of the image box on your screen is the maximum width your image can be for the area you are placing it in. Dragging your crop area to fill the entire width of the box will fill the width of that area on your website. If you don't like the image you have selected you can click the "Change Image" at the top to select a different one. When you are done, click "Insert Image." Replacing that image with a new image should not remove the previous styles/margin on the image.

'''Note:''' Saving an image that is larger than the boundaries of the image location will be auto-cropped to the max width of the content size.

Still not happy with the way your image looks? Clicking modify on your header again will take you right back to where you were; in case you want to zoom your image in a little more or crop it slightly different.

==Configuring different header images for different pages==

To do this, first click on the page you want to have a different header image (or no header image) than the other pages/main page and then click the "Modify" button as mentioned above - you'll see a box like this:

[[Image:Diffheader.PNG]]

You will want to use the right side of the box to '''Override the Site-Wide header image for this page'''. Simply select your image and save changes!

''For theme header settings, please see [[Header Settings | Modifying Theme Header Settings]]. For theme header/subheader text styling, please see [[Using the Website Editor#styler | Modifying Header/Subheader Styling]].''

==Where to Find==
This area can be found in the "My Website" section of the [[Toolbar]].

[[Category:Toolbar]]

Choosing a New Theme

2019-08-21T20:23:48Z

Tburke:

Time for a change? You can choose a new Theme at any time to give your website a new look and feel. Simply click "Change Website Theme" in the "Edit Theme" section of the [[Toolbar]] to get started.

All available Themes can be viewed here. Try searching by key word or description! Removing the search terms will reset the filter and bring you back to the main page.

<div class='note'>
'''Note:'''<br />
Clicking on "Install" or "Reinstall" will immediately apply it.
</div>

<div id="header">
==Editing the Header Image==
</div>
In most cases, the header image for a theme can be modified. This is useful as it would otherwise need to be done by editing the theme code and image files manually and in many cases may be difficult.

If applicable, you can replace a theme header image by moving your cursor over the cog-wheel in the Theme Image dialog and clicking the "Modify" button:

Clicking on "Modify" will open a new window, here you can select if you want to change the header image for all pages (Site-Wide) or for just the page you are on. Click the "'Change Image'" button under the image you wish to change.

After clicking the "'Change Image'" button you can select where the new image should come from. Choose from your own gallery, our ample stock photography gallery or upload image of your choice.

<div id="imageeditor">
Select the image that you want to use and click "Use Selected image". Now for the fun part! You will now be brought to the Crop and Resize feature.
<div>

[[Image:Cropandresize.PNG]]

First, make sure "Crop" is "ON" before slicing and dicing this photo down to size! Resize the image how you would like it to appear on your site. Make the crop area bigger or smaller using the handles around the image, click and drag with your mouse to resize. You can also zoom in on the image by using the slider at the top of the page.

Here is the above image with the cropper tool set to "ON", the image resized to be larger, and a portion of it cropped:

[[Image:Cropandresize2.PNG]]

Remember that the width of the image box on your screen is the maximum width your image can be for the area you are placing it in. Dragging your crop area to fill the entire width of the box will fill the width of that area on your website. If you don't like the image you have selected you can click the "Change Image" at the top to select a different one. When you are done, click "Insert Image." Replacing that image with a new image should not remove the previous styles/margin on the image.

'''Note:''' Saving an image that is larger than the boundaries of the image location will be auto-cropped to the max width of the content size.

Still not happy with the way your image looks? Clicking modify on your header again will take you right back to where you were; in case you want to zoom your image in a little more or crop it slightly different.

==Configuring different header images for different pages==

To do this, first click on the page you want to have a different header image (or no header image) than the other pages/main page and then click the "Modify" button as mentioned above - you'll see a box like this:

[[Image:Diffheader.PNG]]

You will want to use the right side of the box to '''Override the Site-Wide header image for this page'''. Simply select your image and save changes!

''For theme header settings, please see [[Header Settings | Modifying Theme Header Settings]]. For theme header/subheader text styling, please see [[Using the Website Editor#styler | Modifying Header/Subheader Styling]].''

==Where to Find==
This area can be found in the "My Website" section of the [[Toolbar]].

[[Category:Toolbar]]

Choosing a New Theme

2019-08-21T20:20:15Z

Tburke:

Time for a change? You can choose a new Theme at any time to give your website a new look and feel. Simply click "Change Website Theme" in the "Edit Theme" section of the [[Toolbar]] to get started.

All available Themes can be viewed here. Try searching by key word or description! Removing the search terms will reset the filter and bring you back to the main page.

<div class='note'>
'''Note:'''<br />
Clicking on "Install" or "Reinstall" will immediately apply it.
</div>

<div id="header">
==Editing the Header Image==
</div>
In most cases, the header image for a theme can be modified. This is useful as it would otherwise need to be done by editing the theme code and image files manually and in many cases may be difficult.

If applicable, you can replace a theme header image by moving your cursor over it and clicking the "Modify" button:

[[Image:Selecttheme3.PNG]]

Clicking on "Modify" will open a new window, here you can select if you want to change the header image for all pages (Site-Wide) or for just the page you are on. Click the "'Change Image'" button under the image you wish to change.

After clicking the "'Change Image'" button you can select where the new image should come from. Choose from your own gallery, our ample stock photography gallery or upload image of your choice.

[[Image:Selecttheme4.PNG]]

<div id="imageeditor">
Select the image that you want to use and click "Use Selected image". Now for the fun part! You will now be brought to the Crop and Resize feature.
<div>

[[Image:Cropandresize.PNG]]

First, make sure "Crop" is "ON" before slicing and dicing this photo down to size! Resize the image how you would like it to appear on your site. Make the crop area bigger or smaller using the handles around the image, click and drag with your mouse to resize. You can also zoom in on the image by using the slider at the top of the page.

Here is the above image with the cropper tool set to "ON", the image resized to be larger, and a portion of it cropped:

[[Image:Cropandresize2.PNG]]

Remember that the width of the image box on your screen is the maximum width your image can be for the area you are placing it in. Dragging your crop area to fill the entire width of the box will fill the width of that area on your website. If you don't like the image you have selected you can click the "Change Image" at the top to select a different one. When you are done, click "Insert Image." Replacing that image with a new image should not remove the previous styles/margin on the image.

'''Note:''' Saving an image that is larger than the boundaries of the image location will be auto-cropped to the max width of the content size.

Still not happy with the way your image looks? Clicking modify on your header again will take you right back to where you were; in case you want to zoom your image in a little more or crop it slightly different.

==Configuring different header images for different pages==

To do this, first click on the page you want to have a different header image (or no header image) than the other pages/main page and then click the "Modify" button as mentioned above - you'll see a box like this:

[[Image:Diffheader.PNG]]

You will want to use the right side of the box to '''Override the Site-Wide header image for this page'''. Simply select your image and save changes!

''For theme header settings, please see [[Header Settings | Modifying Theme Header Settings]]. For theme header/subheader text styling, please see [[Using the Website Editor#styler | Modifying Header/Subheader Styling]].''

==Where to Find==
This area can be found in the "My Website" section of the [[Toolbar]].

[[Category:Toolbar]]

Choosing a New Theme

2019-08-21T20:18:51Z

Tburke:

Time for a change? You can choose a new Theme at any time to give your website a new look and feel. Simply click "Change Website Theme" in the "Edit Theme" section of the [[Toolbar]] to get started.

All available Themes can be viewed here. Try searching by key word or description! Removing the search terms will reset the filter and bring you back to the main page. Icons representing '''Available layouts''' are also displayed here to give you a quick look at how each theme can be configured.

<div class='note'>
'''Note:'''<br />
Clicking on "Install" or "Reinstall" will immediately apply it.
</div>

<div id="header">
==Editing the Header Image==
</div>
In most cases, the header image for a theme can be modified. This is useful as it would otherwise need to be done by editing the theme code and image files manually and in many cases may be difficult.

If applicable, you can replace a theme header image by moving your cursor over it and clicking the "Modify" button:

[[Image:Selecttheme3.PNG]]

Clicking on "Modify" will open a new window, here you can select if you want to change the header image for all pages (Site-Wide) or for just the page you are on. Click the "'Change Image'" button under the image you wish to change.

After clicking the "'Change Image'" button you can select where the new image should come from. Choose from your own gallery, our ample stock photography gallery or upload image of your choice.

[[Image:Selecttheme4.PNG]]

<div id="imageeditor">
Select the image that you want to use and click "Use Selected image". Now for the fun part! You will now be brought to the Crop and Resize feature.
<div>

[[Image:Cropandresize.PNG]]

First, make sure "Crop" is "ON" before slicing and dicing this photo down to size! Resize the image how you would like it to appear on your site. Make the crop area bigger or smaller using the handles around the image, click and drag with your mouse to resize. You can also zoom in on the image by using the slider at the top of the page.

Here is the above image with the cropper tool set to "ON", the image resized to be larger, and a portion of it cropped:

[[Image:Cropandresize2.PNG]]

Remember that the width of the image box on your screen is the maximum width your image can be for the area you are placing it in. Dragging your crop area to fill the entire width of the box will fill the width of that area on your website. If you don't like the image you have selected you can click the "Change Image" at the top to select a different one. When you are done, click "Insert Image." Replacing that image with a new image should not remove the previous styles/margin on the image.

'''Note:''' Saving an image that is larger than the boundaries of the image location will be auto-cropped to the max width of the content size.

Still not happy with the way your image looks? Clicking modify on your header again will take you right back to where you were; in case you want to zoom your image in a little more or crop it slightly different.

==Configuring different header images for different pages==

To do this, first click on the page you want to have a different header image (or no header image) than the other pages/main page and then click the "Modify" button as mentioned above - you'll see a box like this:

[[Image:Diffheader.PNG]]

You will want to use the right side of the box to '''Override the Site-Wide header image for this page'''. Simply select your image and save changes!

''For theme header settings, please see [[Header Settings | Modifying Theme Header Settings]]. For theme header/subheader text styling, please see [[Using the Website Editor#styler | Modifying Header/Subheader Styling]].''

==Where to Find==
This area can be found in the "My Website" section of the [[Toolbar]].

[[Category:Toolbar]]

Advanced Website Settings

2010-04-08T20:59:19Z

Tburke:

The '''Site Header''' contains the head element. Elements inside '''<head>''' tags can include scripts, instruct the browser where to find stylesheets, provide meta information, and more. This is an extremely useful feature to create site-wide meta information that won't be removed if you change or upload a theme. For example, a description for your site, or keywords search engines can use to better index your site. Of course, keywords and descriptions for a specific page can still be managed in it's [[Page Settings]]. For more information about search engine submissions, see the [http://wiki.viviti.com/w/FAQ#search section in our FAQ].

'''Robots.txt''' is a file used to give special instructions to web robots. This allows you to block certain web robots from certain parts of your website, or direct them to relevant information.

[[Image:Websitesettings2.PNG]]

A '''Sitemap XML''' file lists the URLs for your website that are most important. This allows search engines to crawl the site more intelligently. These are now auto-discoverable by search engines, which will help your site get indexed better and quicker.

With '''Code Highlighting''', Viviti will automatically color-code any snippets of programming code you include in [[Blog]] posts or [[Custom Content blocks]]. The Theme you choose here determines the color scheme Viviti will use for highlighting your code.

The website '''Description''' will be used in the metatags when people or search engines visit your site. Most search engines will use the description for a summary in their search results.

'''Custom Keywords''' are used by some search engines for indexing your website. Keywords should be in a comma separated list (eg: hockey,sport,nhl).

Enabling '''Page-specific metatags''' allows you to specify a description or custom keywords for that page.

====See Also:====

* [[Website Settings | Basic Website Settings]]
* [[Linked Accounts]]
* [[Hostname Mapping]]

[[Category:Toolbar]]