Creating an E-mail address
Custom e-mail addresses can easily be created and managed within your website builder account. This is great as it allows you to use e-mail addresses associated with your site address for greater professionalism, and they can be conveniently managed within your website builder account along with your domains and websites.
Creating an E-mail address
In order to purchase email services, you must first purchase a domain name or add an external domain. When this is in place, simply click "Add a new account" in the "Email accounts" area of your Account Overview to get started.
Note:
If you do not have a domain configured with your account, the next page will detect this and prompt you to configure this to continue.
The e-mail service is provided at a cost of $10 per year per domain for most domain types. Each mailbox is limited to 5GB of storage space. There is a 25MB file attachment limit and no restriction on types of files that can be attached. Our e-mail service includes POP/IMAP and Webmail access as well.
To add email to an existing domain you need to purchase email hosting after which you can setup as many email accounts as you like for that domain. Please contact our support department if you have any questions regarding this service.
Select the domains you want to purchase email hosting for by clicking the checkbox to the left, choose the term length you want to purchase and click the continue button when ready. The next step will be to enter your credit card and billing information, or confirm that you want to use existing information on file and continue to complete the payment.
Once you have purchased this service, creating e-mail addresses is as simple as re-accessing the "Add a new account" in the "Email accounts" area of your Account Overview area and entering the required information.
Once complete, your new address will appear in your Account Overview area under the "Email accounts" heading.
Managing an E-mail address
After an e-mail address has been created, it can be managed any time by clicking the "manage" button beside it. Here you can:
- Login with webmail
- Change password
- Delete e-mail address
- Acquire third-party mail client login information
If you add any Forwarders, then the email account serves as an alias; it has no inbox of it's own, and all received mail is forwarded to the specified recipients.
E-mail Client configuration settings
These are the email configuration settings that must be used, if the email account is to login on a third-party email client, such as a mobile phone or desktop email application. IMAP and POP3 are alternative inbound email protocols, and we highly recommend users always utilize IMAP if possible. POP3 is suitable only for a singular device that accesses the email client, whereas IMAP allows many devices to potentially do so without issue.
POP3 is an older method of checking mail. It should only be used if your e-mail client doesn't support IMAP, since POP3 doesn't support checking mail from multiple locations, and by default it doesn't store messages on the server.
To clarify: We do NOT recommend using POP3, and in fact recommend switching to use IMAP in every situation if at all possible.
Recommended Settings
Incoming Mail Settings
- Email Protocol: IMAP
- IMAP Server: mail.mboxlogin.com
- IMAP Port: 993
- Connection Security: SSL
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
- Authentication Type: Password
Outgoing Mail Settings
- SMTP server: mail.mboxlogin.com
- SMTP port: 465
- Connection Security: SSL
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
- This outgoing mail server requires authentication (this is an option in some email clients, which must be checked).
Alternative Settings
You should only use these settings if for some reason the recommended settings are not possible with your email setup.
Incoming IMAP Protocol
- Email Protocol: IMAP
- IMAP Server: mail.mboxlogin.com
- IMAP Port: 143
- Connection Security: TLS/STARTTLS
- Username: the email address you are checking
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
Incoming POP3 Protocol
- Email Protocol: POP3
- POP3 Server: mail.mboxlogin.com
- POP3 Port: 995
- Connection Security: SSL
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
- Email Protocol: POP3
- POP3 Server: mail.mboxlogin.com
- POP3 Port: 110
- Connection Security: TLS/STARTTLS
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
Alternate Outgoing Settings
- SMTP server: mail.mboxlogin.com
- SMTP port: 587
- Connection Security: TLS/STARTTLS
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
- This outgoing mail server does require authentication (this is an option in some email clients, which must be checked).